Troubleshooting The Power BI Map Visual Not Working

how-to Jun 18, 2024
Troubleshooting The Power BI Map Visual Not Working
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Hi, I'm Tom Blessing. I'm an expert at helping small to mid-sized companies adopt Power BI. I'm also a recovering investment banker, with deep experience applying technology to otherwise manual data problems. I have dual degrees in Finance and Technology Management from Indiana University.


The Power BI map visual is a valuable tool for displaying geographical data.

However, there are instances when the Power BI map visual might not work as expected, causing huge frustration!

In this blog post, I'll explore common issues that can lead to the map visual not working in Power BI and provide solutions to resolve these problems.

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Common Reasons for Map Visual Issues

Missing Geographical Data

 The map visual relies on accurate geographical data. If your dataset lacks essential location information or has inconsistencies, it can prevent the map visual from working correctly.

Solution: Review your dataset and ensure it contains the necessary geographical fields, such as country, state, city, or latitude and longitude coordinates. Clean and format your data as needed to ensure accuracy. Simply selecting the "Address" data field in the right pane causes Power BI to recognize that this data needs to go on a map.


Geocoding Errors:

Power BI uses geocoding services to translate location data into map coordinates. If there are errors in location names or coordinates, the map visual may fail to display the data correctly.

Solution: Verify the accuracy of your location data. Double-check location names and coordinates for typos or inconsistencies. Try using more specific location names to improve geocoding accuracy. Here's a pretty easy bulk address-to-geocode converter if you need one: 


Data Volume and Performance

Large datasets with extensive geographical data can strain Power BI's performance, resulting in slow or unresponsive map visuals.

Solution: Optimize your dataset by applying filters or aggregations to reduce the data load on the map visual. Consider using map layers or heat maps for better performance with large datasets.


Internet Connectivity

The map visual requires an active internet connection to access mapping data from online services. A slow or unstable internet connection can cause map visuals to load improperly or not at all.

Solution: Ensure your internet connection is stable and try refreshing the visual if it fails to load. If you frequently encounter internet connectivity issues, consider using a more reliable network.


Compatibility Issues

In some cases, the version of Power BI you're using may have compatibility issues with specific map visuals or custom visuals.

Solution: Keep your Power BI software up-to-date to ensure you have the latest bug fixes and updates. Check for any updates or patches specifically addressing map visual problems.


Licensing and Permissions

Certain advanced map features or data sources may require specific licenses or permissions that you don't have access to.

Solution: Verify that you have the necessary licenses and permissions to use the features or data sources you're trying to incorporate into your map visual.



The Power BI map visual is a valuable tool for visualizing geographical data and gaining insights into location-based trends. However, issues can arise that prevent it from working correctly. By addressing common problems such as missing or incorrect data, geocoding errors, data volume, internet connectivity, compatibility, and licensing issues, you can troubleshoot and resolve most map visual-related problems in Power BI. Accurate data preparation, attention to detail, and regular software updates are key to ensuring a smooth and effective experience with Power BI's map visual.

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